Lean Maintenance Using Six Sigma DMAIC
A presentation on Lean Maintenance Using Six Sigma DMAIC by Howard Cooper.
Increasing Help Desk Customer Satisfaction
A presentation on Increasing Help Desk Customer Satisfaction.
Six Sigma Success in Healthcare
A presentation on Six Sigma Success in Healthcare by Rick Beaver.
Jack on Jack: The HBR Interview
A presentation on Jack on Jack: The HBR Interview by Diane Coutu, Harris Collingwood.