The “One Right Way” to Gather the Voice of the Customer
A presentation on The "One Right Way" to Gather the Voice of the Customer by Gerry Katz.
Six Sigma Enters the Healthcare Main Stream
A presentation on Six Sigma Enters the Healthcare Main Stream by Ian R. Lazarus, Wendy M. Novicoff.
Going ‘Lean’ Streamlines Processes, Empowers Staff and Enhances Care
A presentation on Going 'Lean' Streamlines Processes, Empowers Staff and Enhances Care by Jennifer Towne.
Utilizing Six Sigma to Improve Health Care Processes and Profits
A presentation on Utilizing Six Sigma to Improve Health Care Processes and Profits by Dave Wojczynski.
Surmounting Staff Scheduling Challenges at Valley Baptist Health System
A presentation on Surmounting Staff Scheduling Challenges at Valley Baptist Health System by Blake Hubbard, Carolyn.Pexton.
Enabling ITSM (IT Service Management) Process Improvement
A presentation on Enabling ITSM (IT Service Management) Process Improvement by Purushothaman Rajaraman.
Managing Six Sigma Deployment
A presentation on Managing Six Sigma Deployment by Purushothaman Rajaraman.
Six Sigma in Data Warehousing Domain – IT Case Study
A presentation on Six Sigma in Data Warehousing Domain - IT Case Study by Pradeep Senapati.
Business Process Re-engineering: A Strategic Approach for Aligned Process Improvement in Information Technology
A presentation on Business Process Re-engineering: A Strategic Approach for Aligned Process Improvement in Information Technology by Madhusoodhan Madaswamy, Prabhu Chandrasekaran.
IT Performance Management Using IT-BSC and Six Sigma
A presentation on IT Performance Management Using IT-BSC and Six Sigma by Prabhu Chandrasekaran.