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Improving the suggestion plan cycle time: reducing average suggestion cycle time and maximum suggestion closure time: A Lean Six Sigma case study

Improving the efficiency of the payroll process: reducing rework of errors and removing non-value added steps: A Lean Six Sigma case study

Reducing the response time in engineering change requests and removing non-value added steps: A Lean Six Sigma case study

Reducing Days Sales Outstanding in Accounts Receivable: A Lean Six Sigma Case Study

Decreasing Data Entry Errors: Defect Tracking in Software R&D – A Lean Six Sigma Case Study

Reducing Days Sales Outstanding in Accounts Receivable: A Lean Six Sigma Case Study

Reducing Incorrectly Returned Drives through the Call Center: A Lean Six Sigma Case Study

The Evolution of Six Sigma for Software Systems

Integrating Six Sigma and CMM/CMMI

Six Sigma Project Selection at General Dynamics